Hi, I was trying to unlock a G935v binary 4 that was asking for network unlock code.
At first Octopus software sayd that I need to do a hard reset and insert sim card, so I did that, then calculated codes but the phone says incorrect code.
Then I installed binary 10 firmware G935A to check if was firmware problem but still the same.
Here is the first log
INFO : 30/7/2019 4:13:26 p. m. > Welcome to Octoplus Box Samsung software version 2.8.1.1
INFO : 30/7/2019 4:13:30 p. m. > -----------------------------------------------------------------------------------
INFO : 30/7/2019 4:13:30 p. m. > To connect SM-G935V phone you have to perform the following steps:
INFO : 30/7/2019 4:13:30 p. m. > 1. Disconnect USB cable from phone.
INFO : 30/7/2019 4:13:30 p. m. > 2. Go to Menu->Settings->More->About Device.
INFO : 30/7/2019 4:13:30 p. m. > 3. Tap on "Build number" 7 times to enable developer options.
INFO : 30/7/2019 4:13:30 p. m. > 4. Go to Menu->Settings->More->Developer options.
INFO : 30/7/2019 4:13:30 p. m. > 5. Turn on "USB Debugging" option.
INFO : 30/7/2019 4:13:34 p. m. > -----------------------------------------------------------------------------------
INFO : 30/7/2019 4:13:34 p. m. > Connecting to server...
INFO : 30/7/2019 4:13:36 p. m. > Username: israel_mcbo84
INFO : 30/7/2019 4:13:36 p. m. > Authorizing...
INFO : 30/7/2019 4:13:36 p. m. > Checking balance...
WARN : 30/7/2019 4:13:37 p. m. > Your balance: 195 credits.
INFO : 30/7/2019 4:13:37 p. m. > Performed by 2.8.1.1 Software version.
INFO : 30/7/2019 4:13:47 p. m. > -----------------------------------------------------------------------------------
INFO : 30/7/2019 4:13:48 p. m. > Platform: Samsung Android
INFO : 30/7/2019 4:13:48 p. m. > Selected port: COM40
INFO : 30/7/2019 4:13:48 p. m. > Selected model: SM-G935V
INFO : 30/7/2019 4:13:48 p. m. > Operation: Read Codes
WARN : 30/7/2019 4:13:49 p. m. > "Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported!
WARN : 30/7/2019 4:13:49 p. m. >
WARN : 30/7/2019 4:13:49 p. m. > Make sure device requests to enter unlock code and only then perform Read Codes operation!"
WARN : 30/7/2019 4:13:49 p. m. >
WARN : 30/7/2019 4:13:49 p. m. > Continue?
WARN : 30/7/2019 4:13:49 p. m. > Searching for a phone. Please wait...
INFO : 30/7/2019 4:13:51 p. m. > Detected phone model: SM-G935V
INFO : 30/7/2019 4:13:51 p. m. > Firmware compiled date: Thu Oct 13 11:53:59 KST 2016
INFO : 30/7/2019 4:13:51 p. m. > PDA version: G935VVRU4API3
INFO : 30/7/2019 4:13:51 p. m. > CSC version: G935VVZW4API3
INFO : 30/7/2019 4:13:51 p. m. > SW version: G935VVRU4API3
INFO : 30/7/2019 4:13:52 p. m. > Phone SN: RF8H41BLZGX
INFO : 30/7/2019 4:13:52 p. m. > Android version: 6.0.1 (MMB29M)
INFO : 30/7/2019 4:13:52 p. m. > Sales code: VZW
INFO : 30/7/2019 4:13:52 p. m. > Country: USA
INFO : 30/7/2019 4:13:52 p. m. > HW platform: msm8996
INFO : 30/7/2019 4:13:52 p. m. > HW Chip: MSM8996
INFO : 30/7/2019 4:13:52 p. m. > HW Modem: MSM8996
INFO : 30/7/2019 4:13:52 p. m. > Security patch level: 2016-10-01
INFO : 30/7/2019 4:13:52 p. m. > Warranty Void: 0
INFO : 30/7/2019 4:13:52 p. m. > SIM 1 status: absent
INFO : 30/7/2019 4:13:52 p. m. > Codename: hero2qltevzw
INFO : 30/7/2019 4:13:52 p. m. > -----------------------------------------------------------------------------------
WARN : 30/7/2019 4:13:52 p. m. > Connecting to server ..
INFO : 30/7/2019 4:13:52 p. m. > Username: israel_mcbo84
INFO : 30/7/2019 4:13:56 p. m. > Connect to server successfull.
INFO : 30/7/2019 4:13:56 p. m. > Checking smart card...
INFO : 30/7/2019 4:14:01 p. m. > Smart card successfully checked.
INFO : 30/7/2019 4:14:02 p. m. > Your balance: 195 credits.
INFO : 30/7/2019 4:14:02 p. m. > -----------------------------------------------------------------------------------
INFO : 30/7/2019 4:14:03 p. m. > Rebooting phone in Upload Mode...
INFO : 30/7/2019 4:14:22 p. m. > Searching for a phone. Please wait...
INFO : 30/7/2019 4:16:12 p. m. > OK
INFO : 30/7/2019 4:16:13 p. m. > Reading data...
INFO : 30/7/2019 4:16:45 p. m. > OK
INFO : 30/7/2019 4:17:01 p. m. > Detecting security type...
INFO : 30/7/2019 4:17:07 p. m. > (1)
INFO : 30/7/2019 4:17:07 p. m. > Searching for signatures...
INFO : 30/7/2019 4:17:56 p. m. > OK
WARN : 30/7/2019 4:17:56 p. m. > Sending request...
INFO : 30/7/2019 4:18:17 p. m. > OK
INFO : 30/7/2019 4:18:18 p. m. > Calculating codes. Please wait...
WARN : 30/7/2019 4:18:31 p. m. > FREEZE: not found
WARN : 30/7/2019 4:18:31 p. m. > NET LOCK: not found
WARN : 30/7/2019 4:18:31 p. m. > SUB LOCK: not found
WARN : 30/7/2019 4:18:31 p. m. > SP LOCK: not found
WARN : 30/7/2019 4:18:31 p. m. > CP LOCK: not found
WARN : 30/7/2019 4:18:31 p. m. > Codes were not found. Please do Factory data reset and repeat "Read Codes" operation.
ERROR : 30/7/2019 4:18:31 p. m. > Please insert SIM card and try again.
INFO : 30/7/2019 4:18:32 p. m. > Performed by 2.8.1.1 Software version.
Here is the second log
INFO : 30/7/2019 5:37:50 p. m. > Welcome to Octoplus Box Samsung software version 2.8.1.1
INFO : 30/7/2019 5:37:54 p. m. > -----------------------------------------------------------------------------------
INFO : 30/7/2019 5:37:54 p. m. > To connect SM-G935V phone you have to perform the following steps:
INFO : 30/7/2019 5:37:54 p. m. > 1. Disconnect USB cable from phone.
INFO : 30/7/2019 5:37:54 p. m. > 2. Go to Menu->Settings->More->About Device.
INFO : 30/7/2019 5:37:54 p. m. > 3. Tap on "Build number" 7 times to enable developer options.
INFO : 30/7/2019 5:37:54 p. m. > 4. Go to Menu->Settings->More->Developer options.
INFO : 30/7/2019 5:37:54 p. m. > 5. Turn on "USB Debugging" option.
INFO : 30/7/2019 6:13:09 p. m. > -----------------------------------------------------------------------------------
INFO : 30/7/2019 6:13:09 p. m. > Platform: Samsung Android
INFO : 30/7/2019 6:13:09 p. m. > Selected port: COM40
INFO : 30/7/2019 6:13:09 p. m. > Selected model: SM-G935V
INFO : 30/7/2019 6:13:09 p. m. > Operation: Read Codes
WARN : 30/7/2019 6:13:10 p. m. > "Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported!
WARN : 30/7/2019 6:13:10 p. m. >
WARN : 30/7/2019 6:13:10 p. m. > Make sure device requests to enter unlock code and only then perform Read Codes operation!"
WARN : 30/7/2019 6:13:10 p. m. >
WARN : 30/7/2019 6:13:10 p. m. > Continue?
WARN : 30/7/2019 6:13:10 p. m. > Searching for a phone. Please wait...
INFO : 30/7/2019 6:13:13 p. m. > Detected phone model: SM-G935V
INFO : 30/7/2019 6:13:13 p. m. > Firmware compiled date: Fri Mar 8 15:55:13 KST 2019
INFO : 30/7/2019 6:13:13 p. m. > PDA version: G935VVRS9CSC1
INFO : 30/7/2019 6:13:13 p. m. > CSC version: unknown
INFO : 30/7/2019 6:13:13 p. m. > SW version: G935VVRS9CSC1
INFO : 30/7/2019 6:13:14 p. m. > Phone SN: RF8H41BLZGX
INFO : 30/7/2019 6:13:14 p. m. > Android version: 8.0.0 (R16NW)
INFO : 30/7/2019 6:13:14 p. m. > Sales code: unknown
INFO : 30/7/2019 6:13:14 p. m. > Country: unknown
INFO : 30/7/2019 6:13:14 p. m. > HW platform: msm8996
INFO : 30/7/2019 6:13:14 p. m. > HW Chip: MSM8996
INFO : 30/7/2019 6:13:14 p. m. > HW Modem: MSM8996
INFO : 30/7/2019 6:13:14 p. m. > Security patch level: 2019-03-01
INFO : 30/7/2019 6:13:14 p. m. > Warranty Void: 0
INFO : 30/7/2019 6:13:14 p. m. > SIM 1 status: network locked
INFO : 30/7/2019 6:13:14 p. m. > Codename: hero2qltevzw
INFO : 30/7/2019 6:13:14 p. m. > -----------------------------------------------------------------------------------
WARN : 30/7/2019 6:13:14 p. m. > Connecting to server ..
INFO : 30/7/2019 6:13:14 p. m. > Username: israel_mcbo84
INFO : 30/7/2019 6:13:16 p. m. > Connect to server successfull.
INFO : 30/7/2019 6:13:16 p. m. > Checking smart card...
INFO : 30/7/2019 6:13:20 p. m. > Smart card successfully checked.
INFO : 30/7/2019 6:13:21 p. m. > Your balance: 195 credits.
INFO : 30/7/2019 6:13:21 p. m. > -----------------------------------------------------------------------------------
INFO : 30/7/2019 6:13:21 p. m. > Rebooting phone
INFO : 30/7/2019 6:13:22 p. m. > Searching for a phone. Please wait...
INFO : 30/7/2019 6:15:14 p. m. > OK
INFO : 30/7/2019 6:15:15 p. m. > Rebooting phone in Upload Mode...
INFO : 30/7/2019 6:15:42 p. m. > Searching for a phone. Please wait...
INFO : 30/7/2019 6:15:49 p. m. > OK
INFO : 30/7/2019 6:15:51 p. m. > Reading data...
INFO : 30/7/2019 6:16:24 p. m. > OK
INFO : 30/7/2019 6:16:33 p. m. > Detecting security type...
INFO : 30/7/2019 6:16:37 p. m. > (1)
INFO : 30/7/2019 6:16:37 p. m. > Searching for signatures...
INFO : 30/7/2019 6:16:59 p. m. > OK
WARN : 30/7/2019 6:16:59 p. m. > Sending request...
INFO : 30/7/2019 6:17:03 p. m. > OK
INFO : 30/7/2019 6:17:04 p. m. > Calculating codes. Please wait...
WARN : 30/7/2019 6:17:18 p. m. > FREEZE: 14903694
WARN : 30/7/2019 6:17:18 p. m. > NET LOCK: 40741469
WARN : 30/7/2019 6:17:18 p. m. > SUB LOCK: 00000000
WARN : 30/7/2019 6:17:18 p. m. > SP LOCK: 00000000
WARN : 30/7/2019 6:17:18 p. m. > CP LOCK: 00000000
INFO : 30/7/2019 6:17:18 p. m. > Performed by 2.8.1.1 Software version.
At first Octopus software sayd that I need to do a hard reset and insert sim card, so I did that, then calculated codes but the phone says incorrect code.
Then I installed binary 10 firmware G935A to check if was firmware problem but still the same.
Here is the first log
INFO : 30/7/2019 4:13:26 p. m. > Welcome to Octoplus Box Samsung software version 2.8.1.1
INFO : 30/7/2019 4:13:30 p. m. > -----------------------------------------------------------------------------------
INFO : 30/7/2019 4:13:30 p. m. > To connect SM-G935V phone you have to perform the following steps:
INFO : 30/7/2019 4:13:30 p. m. > 1. Disconnect USB cable from phone.
INFO : 30/7/2019 4:13:30 p. m. > 2. Go to Menu->Settings->More->About Device.
INFO : 30/7/2019 4:13:30 p. m. > 3. Tap on "Build number" 7 times to enable developer options.
INFO : 30/7/2019 4:13:30 p. m. > 4. Go to Menu->Settings->More->Developer options.
INFO : 30/7/2019 4:13:30 p. m. > 5. Turn on "USB Debugging" option.
INFO : 30/7/2019 4:13:34 p. m. > -----------------------------------------------------------------------------------
INFO : 30/7/2019 4:13:34 p. m. > Connecting to server...
INFO : 30/7/2019 4:13:36 p. m. > Username: israel_mcbo84
INFO : 30/7/2019 4:13:36 p. m. > Authorizing...
INFO : 30/7/2019 4:13:36 p. m. > Checking balance...
WARN : 30/7/2019 4:13:37 p. m. > Your balance: 195 credits.
INFO : 30/7/2019 4:13:37 p. m. > Performed by 2.8.1.1 Software version.
INFO : 30/7/2019 4:13:47 p. m. > -----------------------------------------------------------------------------------
INFO : 30/7/2019 4:13:48 p. m. > Platform: Samsung Android
INFO : 30/7/2019 4:13:48 p. m. > Selected port: COM40
INFO : 30/7/2019 4:13:48 p. m. > Selected model: SM-G935V
INFO : 30/7/2019 4:13:48 p. m. > Operation: Read Codes
WARN : 30/7/2019 4:13:49 p. m. > "Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported!
WARN : 30/7/2019 4:13:49 p. m. >
WARN : 30/7/2019 4:13:49 p. m. > Make sure device requests to enter unlock code and only then perform Read Codes operation!"
WARN : 30/7/2019 4:13:49 p. m. >
WARN : 30/7/2019 4:13:49 p. m. > Continue?
WARN : 30/7/2019 4:13:49 p. m. > Searching for a phone. Please wait...
INFO : 30/7/2019 4:13:51 p. m. > Detected phone model: SM-G935V
INFO : 30/7/2019 4:13:51 p. m. > Firmware compiled date: Thu Oct 13 11:53:59 KST 2016
INFO : 30/7/2019 4:13:51 p. m. > PDA version: G935VVRU4API3
INFO : 30/7/2019 4:13:51 p. m. > CSC version: G935VVZW4API3
INFO : 30/7/2019 4:13:51 p. m. > SW version: G935VVRU4API3
INFO : 30/7/2019 4:13:52 p. m. > Phone SN: RF8H41BLZGX
INFO : 30/7/2019 4:13:52 p. m. > Android version: 6.0.1 (MMB29M)
INFO : 30/7/2019 4:13:52 p. m. > Sales code: VZW
INFO : 30/7/2019 4:13:52 p. m. > Country: USA
INFO : 30/7/2019 4:13:52 p. m. > HW platform: msm8996
INFO : 30/7/2019 4:13:52 p. m. > HW Chip: MSM8996
INFO : 30/7/2019 4:13:52 p. m. > HW Modem: MSM8996
INFO : 30/7/2019 4:13:52 p. m. > Security patch level: 2016-10-01
INFO : 30/7/2019 4:13:52 p. m. > Warranty Void: 0
INFO : 30/7/2019 4:13:52 p. m. > SIM 1 status: absent
INFO : 30/7/2019 4:13:52 p. m. > Codename: hero2qltevzw
INFO : 30/7/2019 4:13:52 p. m. > -----------------------------------------------------------------------------------
WARN : 30/7/2019 4:13:52 p. m. > Connecting to server ..
INFO : 30/7/2019 4:13:52 p. m. > Username: israel_mcbo84
INFO : 30/7/2019 4:13:56 p. m. > Connect to server successfull.
INFO : 30/7/2019 4:13:56 p. m. > Checking smart card...
INFO : 30/7/2019 4:14:01 p. m. > Smart card successfully checked.
INFO : 30/7/2019 4:14:02 p. m. > Your balance: 195 credits.
INFO : 30/7/2019 4:14:02 p. m. > -----------------------------------------------------------------------------------
INFO : 30/7/2019 4:14:03 p. m. > Rebooting phone in Upload Mode...
INFO : 30/7/2019 4:14:22 p. m. > Searching for a phone. Please wait...
INFO : 30/7/2019 4:16:12 p. m. > OK
INFO : 30/7/2019 4:16:13 p. m. > Reading data...
INFO : 30/7/2019 4:16:45 p. m. > OK
INFO : 30/7/2019 4:17:01 p. m. > Detecting security type...
INFO : 30/7/2019 4:17:07 p. m. > (1)
INFO : 30/7/2019 4:17:07 p. m. > Searching for signatures...
INFO : 30/7/2019 4:17:56 p. m. > OK
WARN : 30/7/2019 4:17:56 p. m. > Sending request...
INFO : 30/7/2019 4:18:17 p. m. > OK
INFO : 30/7/2019 4:18:18 p. m. > Calculating codes. Please wait...
WARN : 30/7/2019 4:18:31 p. m. > FREEZE: not found
WARN : 30/7/2019 4:18:31 p. m. > NET LOCK: not found
WARN : 30/7/2019 4:18:31 p. m. > SUB LOCK: not found
WARN : 30/7/2019 4:18:31 p. m. > SP LOCK: not found
WARN : 30/7/2019 4:18:31 p. m. > CP LOCK: not found
WARN : 30/7/2019 4:18:31 p. m. > Codes were not found. Please do Factory data reset and repeat "Read Codes" operation.
ERROR : 30/7/2019 4:18:31 p. m. > Please insert SIM card and try again.
INFO : 30/7/2019 4:18:32 p. m. > Performed by 2.8.1.1 Software version.
Here is the second log
INFO : 30/7/2019 5:37:50 p. m. > Welcome to Octoplus Box Samsung software version 2.8.1.1
INFO : 30/7/2019 5:37:54 p. m. > -----------------------------------------------------------------------------------
INFO : 30/7/2019 5:37:54 p. m. > To connect SM-G935V phone you have to perform the following steps:
INFO : 30/7/2019 5:37:54 p. m. > 1. Disconnect USB cable from phone.
INFO : 30/7/2019 5:37:54 p. m. > 2. Go to Menu->Settings->More->About Device.
INFO : 30/7/2019 5:37:54 p. m. > 3. Tap on "Build number" 7 times to enable developer options.
INFO : 30/7/2019 5:37:54 p. m. > 4. Go to Menu->Settings->More->Developer options.
INFO : 30/7/2019 5:37:54 p. m. > 5. Turn on "USB Debugging" option.
INFO : 30/7/2019 6:13:09 p. m. > -----------------------------------------------------------------------------------
INFO : 30/7/2019 6:13:09 p. m. > Platform: Samsung Android
INFO : 30/7/2019 6:13:09 p. m. > Selected port: COM40
INFO : 30/7/2019 6:13:09 p. m. > Selected model: SM-G935V
INFO : 30/7/2019 6:13:09 p. m. > Operation: Read Codes
WARN : 30/7/2019 6:13:10 p. m. > "Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported!
WARN : 30/7/2019 6:13:10 p. m. >
WARN : 30/7/2019 6:13:10 p. m. > Make sure device requests to enter unlock code and only then perform Read Codes operation!"
WARN : 30/7/2019 6:13:10 p. m. >
WARN : 30/7/2019 6:13:10 p. m. > Continue?
WARN : 30/7/2019 6:13:10 p. m. > Searching for a phone. Please wait...
INFO : 30/7/2019 6:13:13 p. m. > Detected phone model: SM-G935V
INFO : 30/7/2019 6:13:13 p. m. > Firmware compiled date: Fri Mar 8 15:55:13 KST 2019
INFO : 30/7/2019 6:13:13 p. m. > PDA version: G935VVRS9CSC1
INFO : 30/7/2019 6:13:13 p. m. > CSC version: unknown
INFO : 30/7/2019 6:13:13 p. m. > SW version: G935VVRS9CSC1
INFO : 30/7/2019 6:13:14 p. m. > Phone SN: RF8H41BLZGX
INFO : 30/7/2019 6:13:14 p. m. > Android version: 8.0.0 (R16NW)
INFO : 30/7/2019 6:13:14 p. m. > Sales code: unknown
INFO : 30/7/2019 6:13:14 p. m. > Country: unknown
INFO : 30/7/2019 6:13:14 p. m. > HW platform: msm8996
INFO : 30/7/2019 6:13:14 p. m. > HW Chip: MSM8996
INFO : 30/7/2019 6:13:14 p. m. > HW Modem: MSM8996
INFO : 30/7/2019 6:13:14 p. m. > Security patch level: 2019-03-01
INFO : 30/7/2019 6:13:14 p. m. > Warranty Void: 0
INFO : 30/7/2019 6:13:14 p. m. > SIM 1 status: network locked
INFO : 30/7/2019 6:13:14 p. m. > Codename: hero2qltevzw
INFO : 30/7/2019 6:13:14 p. m. > -----------------------------------------------------------------------------------
WARN : 30/7/2019 6:13:14 p. m. > Connecting to server ..
INFO : 30/7/2019 6:13:14 p. m. > Username: israel_mcbo84
INFO : 30/7/2019 6:13:16 p. m. > Connect to server successfull.
INFO : 30/7/2019 6:13:16 p. m. > Checking smart card...
INFO : 30/7/2019 6:13:20 p. m. > Smart card successfully checked.
INFO : 30/7/2019 6:13:21 p. m. > Your balance: 195 credits.
INFO : 30/7/2019 6:13:21 p. m. > -----------------------------------------------------------------------------------
INFO : 30/7/2019 6:13:21 p. m. > Rebooting phone
INFO : 30/7/2019 6:13:22 p. m. > Searching for a phone. Please wait...
INFO : 30/7/2019 6:15:14 p. m. > OK
INFO : 30/7/2019 6:15:15 p. m. > Rebooting phone in Upload Mode...
INFO : 30/7/2019 6:15:42 p. m. > Searching for a phone. Please wait...
INFO : 30/7/2019 6:15:49 p. m. > OK
INFO : 30/7/2019 6:15:51 p. m. > Reading data...
INFO : 30/7/2019 6:16:24 p. m. > OK
INFO : 30/7/2019 6:16:33 p. m. > Detecting security type...
INFO : 30/7/2019 6:16:37 p. m. > (1)
INFO : 30/7/2019 6:16:37 p. m. > Searching for signatures...
INFO : 30/7/2019 6:16:59 p. m. > OK
WARN : 30/7/2019 6:16:59 p. m. > Sending request...
INFO : 30/7/2019 6:17:03 p. m. > OK
INFO : 30/7/2019 6:17:04 p. m. > Calculating codes. Please wait...
WARN : 30/7/2019 6:17:18 p. m. > FREEZE: 14903694
WARN : 30/7/2019 6:17:18 p. m. > NET LOCK: 40741469
WARN : 30/7/2019 6:17:18 p. m. > SUB LOCK: 00000000
WARN : 30/7/2019 6:17:18 p. m. > SP LOCK: 00000000
WARN : 30/7/2019 6:17:18 p. m. > CP LOCK: 00000000
INFO : 30/7/2019 6:17:18 p. m. > Performed by 2.8.1.1 Software version.
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