Note 9 SPR unlock failed put 0000 imei

Welcome to Octoplus Box Samsung software version 2.8.0
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Platform: Samsung Android
Selected port: COM3
Selected model: SM-N960U
Operation: Unlock
Attention: The Unlock process may take up to 10 minutes, in some cases period of waiting may be extended up to 48 hours!
Searching for a phone. Please wait...
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-N960U
Firmware compiled date: Thu Aug 2 17:19:27 KST 2018
PDA version: N960USQU1ARH2
CSC version: N960UOYN1ARH2
SW version: N960USQU1ARG4
Phone SN: RF8K72RFYXJ
Android version: 8.1.0 (M1AJQ)
Sales code: SPR
Country: USA
HW platform: sdm845
HW Chip: SDM845
HW Modem: SDM845
Security patch level: 2018-08-01
Warranty Void: 0
SIM 1 status: absent
Codename: crownqltesq
Connecting to modem port...
Found phone on COM29
Reading IMEI...OK
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Connecting to server...OK
Checking smart card...OK
Username: kingunlockpr
Authorizing...OK
Checking balance...OK
Checking operation...OK
Your balance: 1080 credits.
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Sending device information...OK
Rebooting phone
Searching for a phone. Please wait...OK
Rebooting phone
Searching for a phone. Please wait...OK
Initializing...OK
Rebooting phone in Upload Mode...
Searching for a phone. Please wait...OK
Reading data...OK
Rebooting phone
Searching for a phone. Please wait...
Searching for signatures...OK
Sending data to server...OK
Initializing...OK
Calculating. Please Wait...
Initializing exploit...OK
Preparing phone..OK
Phone will restart now. Please don't disconnect cable!
Searching for a phone. Please wait...
Initializing...OK
Unlocking phone...
Phone unlocking failed
Performed by 2.8.0 Software version.


put imei in 00000 zeros
what I should do now?:confused::confused::confused:

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