SM-G891A Read Codes Error!!!

Hi Team, need your help with this device, i try with stock Rom and Combination and doesn't works, any other idea??


UNLOCK INSTRUCTIONS:
Unlocking with original MSL code:
Warning! Knox warranty must be active (0x00)!
If you have it voided (0x01(void)), then you can't unlock this phone with MSL.
1. Phone must be powered on.
2. Run dialer and type *#0*# (service mode will appear).
3. Connect the phone to UART cable, choose correct COM port in port settings.
4. Press 'Unlock' button.
5. Paste MSL code in new opened window and press 'OK'.

Reading codes using sever:
1. Power on the phone.
2. Tap 7 times on 'Build number' in 'Settings'-'About phone' to enable 'Developer options',
go to 'Settings'-'Developer options' and enable 'USB debugging'.
3. Connect the phone to PC with USB cable, install drivers if needed.
4. Select device in ADB settings.
5. Press 'Read Codes via server' button, write your login and password in window if it will appear.
(Login and password will be saved as default after first input and can be changed in settings.)

Operation: Read Codes via Server
Selected model: SM-G891A
Selected port: COM422 SAMSUNG Mobile USB Serial Port
Software version: 37.0

Checking Login and Password... OK
Ballance: 21 crd.
You have 21 credit(s) left. This operation takes 5 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SAMSUNG-SM-G891A
Android version: 6.0.1
PDA version: FA60_G891AUCU3ARD1
CSC version:
Phone version: G891AUCS3BRD1
Product code: SM-G891AZAAATT
CSC country code:
CSC sales code:
Phone SN: R38H6******
IMEI: 35171**********
HW version: REV0.5
RF cal date: 2016.06.17
Chip name: MSM8996
Modem board: MSM8996
Security patch: 2016-05-01
Boot Warranty bit: 0
SIM State: ABSENT
Rebooting phone... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching Ramdump interface... COM11 detected
Reading data from phone... error (3 0)


Please Help me :(


regards!!!

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