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SM-J410F Read Code Error

Good day

I've tried using the new version of Octopus Box to readcode a Samsung J4+
But ended up with no code then tried again with just Freeze code

Please help

Thank you

Code:

Log file "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG\30-08-2019_09-11-19.log" created (8/30/2019 9:11:23 AM).
INFO  : 8/30/2019 9:11:31 AM > Set up system language English (file: English.ini)
INFO  : 8/30/2019 9:11:34 AM > Welcome to Octoplus Box Samsung software version 2.8.2
INFO  : 8/30/2019 9:12:38 AM > -----------------------------------------------------------------------------------
INFO  : 8/30/2019 9:12:39 AM > Platform: Samsung Android
INFO  : 8/30/2019 9:12:39 AM > Selected port: COM3
INFO  : 8/30/2019 9:12:39 AM > Selected model: SM-J410F
INFO  : 8/30/2019 9:12:39 AM > Operation: Read Codes
WARN  : 8/30/2019 9:12:47 AM > "Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported!
WARN  : 8/30/2019 9:12:47 AM >
WARN  : 8/30/2019 9:12:47 AM > Make sure device requests to enter unlock code and only then perform “Read Codes” operation!"
WARN  : 8/30/2019 9:12:47 AM >
WARN  : 8/30/2019 9:12:47 AM > Continue?
WARN  : 8/30/2019 9:12:47 AM > Searching for a phone. Please wait...
WARN  : 8/30/2019 9:12:48 AM > Please, press "OK" button on the phone to allow USB debugging.
INFO  : 8/30/2019 9:12:52 AM > Detected phone model: SM-J410F
INFO  : 8/30/2019 9:12:52 AM > Firmware compiled date: Tue Jan 22 22:22:03 KST 2019
INFO  : 8/30/2019 9:12:52 AM > PDA version: J410FXXU1ASA2
INFO  : 8/30/2019 9:12:52 AM > CSC version: J410FOJM1ASA2
INFO  : 8/30/2019 9:12:52 AM > SW version: J410FXXU1ARJF
INFO  : 8/30/2019 9:12:53 AM > Phone SN: R28KB35P3KZ
INFO  : 8/30/2019 9:12:53 AM > Android version: 8.1.0 (M1AJB)
INFO  : 8/30/2019 9:12:53 AM > Sales code: KSA
INFO  : 8/30/2019 9:12:53 AM > Country: KSA
INFO  : 8/30/2019 9:12:53 AM > HW platform: msm8937
INFO  : 8/30/2019 9:12:53 AM > HW Chip: MSM8917
INFO  : 8/30/2019 9:12:53 AM > HW Modem: MSM8917
INFO  : 8/30/2019 9:12:53 AM > Security patch level: 2019-01-01
INFO  : 8/30/2019 9:12:53 AM > Warranty Void: 0
INFO  : 8/30/2019 9:12:53 AM > SIM 1 status: network locked
INFO  : 8/30/2019 9:12:53 AM > SIM 2 status: absent
INFO  : 8/30/2019 9:12:53 AM > Codename: j4coreltejx
INFO  : 8/30/2019 9:12:53 AM > -----------------------------------------------------------------------------------
WARN  : 8/30/2019 9:12:53 AM > Connecting to server ..
INFO  : 8/30/2019 9:12:53 AM > Username: cronicle861
INFO  : 8/30/2019 9:13:01 AM > Connect to server successfull.
INFO  : 8/30/2019 9:13:01 AM > Checking smart card...
INFO  : 8/30/2019 9:13:10 AM > Smart card successfully checked.
INFO  : 8/30/2019 9:13:13 AM > Your balance: 280 credits.
INFO  : 8/30/2019 9:13:13 AM > -----------------------------------------------------------------------------------
INFO  : 8/30/2019 9:13:13 AM > Rebooting phone
INFO  : 8/30/2019 9:13:13 AM > Searching for a phone. Please wait...
INFO  : 8/30/2019 9:14:14 AM > OK
INFO  : 8/30/2019 9:14:16 AM > Rebooting phone
INFO  : 8/30/2019 9:14:16 AM > Searching for a phone. Please wait...
INFO  : 8/30/2019 9:15:33 AM > OK
INFO  : 8/30/2019 9:15:36 AM > Rebooting phone in Upload Mode...
INFO  : 8/30/2019 9:15:52 AM > Searching for a phone. Please wait...
ERROR : 8/30/2019 9:20:30 AM > Upload Mode interface not found!
ERROR : 8/30/2019 9:20:30 AM > Read codes failed
INFO  : 8/30/2019 9:20:31 AM > Performed by 2.8.2 Software version.
INFO  : 8/30/2019 9:20:43 AM > -----------------------------------------------------------------------------------
INFO  : 8/30/2019 9:20:45 AM > Platform: Samsung Android
INFO  : 8/30/2019 9:20:45 AM > Selected port: COM3
INFO  : 8/30/2019 9:20:45 AM > Selected model: SM-J410F
INFO  : 8/30/2019 9:20:45 AM > Operation: Read Codes
WARN  : 8/30/2019 9:21:01 AM > "Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported!
WARN  : 8/30/2019 9:21:01 AM >
WARN  : 8/30/2019 9:21:01 AM > Make sure device requests to enter unlock code and only then perform “Read Codes” operation!"
WARN  : 8/30/2019 9:21:01 AM >
WARN  : 8/30/2019 9:21:01 AM > Continue?
WARN  : 8/30/2019 9:21:01 AM > Searching for a phone. Please wait...
INFO  : 8/30/2019 9:21:02 AM > Detected phone model: SM-J410F
INFO  : 8/30/2019 9:21:02 AM > Firmware compiled date: Tue Jan 22 22:22:03 KST 2019
INFO  : 8/30/2019 9:21:02 AM > PDA version: J410FXXU1ASA2
INFO  : 8/30/2019 9:21:02 AM > CSC version: J410FOJM1ASA2
INFO  : 8/30/2019 9:21:02 AM > SW version: J410FXXU1ARJF
INFO  : 8/30/2019 9:21:02 AM > Phone SN: R28KB35P3KZ
INFO  : 8/30/2019 9:21:02 AM > Android version: 8.1.0 (M1AJB)
INFO  : 8/30/2019 9:21:02 AM > Sales code: KSA
INFO  : 8/30/2019 9:21:02 AM > Country: KSA
INFO  : 8/30/2019 9:21:02 AM > HW platform: msm8937
INFO  : 8/30/2019 9:21:02 AM > HW Chip: MSM8917
INFO  : 8/30/2019 9:21:02 AM > HW Modem: MSM8917
INFO  : 8/30/2019 9:21:02 AM > Security patch level: 2019-01-01
INFO  : 8/30/2019 9:21:03 AM > Warranty Void: 0
INFO  : 8/30/2019 9:21:03 AM > SIM 1 status: network locked
INFO  : 8/30/2019 9:21:03 AM > SIM 2 status: absent
INFO  : 8/30/2019 9:21:03 AM > Codename: j4coreltejx
INFO  : 8/30/2019 9:21:03 AM > -----------------------------------------------------------------------------------
WARN  : 8/30/2019 9:21:03 AM > Connecting to server ..
INFO  : 8/30/2019 9:21:03 AM > Username: cronicle861
INFO  : 8/30/2019 9:21:16 AM > Connect to server successfull.
INFO  : 8/30/2019 9:21:16 AM > Checking smart card...
INFO  : 8/30/2019 9:21:28 AM > Smart card successfully checked.
INFO  : 8/30/2019 9:21:30 AM > Your balance: 280 credits.
INFO  : 8/30/2019 9:21:30 AM > -----------------------------------------------------------------------------------
INFO  : 8/30/2019 9:21:30 AM > Rebooting phone
INFO  : 8/30/2019 9:21:30 AM > Searching for a phone. Please wait...
INFO  : 8/30/2019 9:22:48 AM > OK
INFO  : 8/30/2019 9:22:51 AM > Rebooting phone
INFO  : 8/30/2019 9:22:51 AM > Searching for a phone. Please wait...
INFO  : 8/30/2019 9:24:08 AM > OK
INFO  : 8/30/2019 9:24:10 AM > Rebooting phone in Upload Mode...
INFO  : 8/30/2019 9:24:23 AM > Searching for a phone. Please wait...
INFO  : 8/30/2019 9:24:32 AM > OK
INFO  : 8/30/2019 9:24:34 AM > Reading data...
INFO  : 8/30/2019 9:25:53 AM > OK
INFO  : 8/30/2019 9:26:02 AM > Detecting security type...
INFO  : 8/30/2019 9:26:04 AM > (1)
INFO  : 8/30/2019 9:26:04 AM > Searching for signatures...
INFO  : 8/30/2019 9:26:27 AM > OK
WARN  : 8/30/2019 9:26:27 AM > Sending request...
INFO  : 8/30/2019 9:26:34 AM > OK
INFO  : 8/30/2019 9:26:36 AM > Calculating codes. Please wait...
WARN  : 8/30/2019 9:26:48 AM > FREEZE: not found
WARN  : 8/30/2019 9:26:48 AM > NET LOCK: not found
WARN  : 8/30/2019 9:26:48 AM > SUB LOCK: not found
WARN  : 8/30/2019 9:26:48 AM > SP LOCK: not found
WARN  : 8/30/2019 9:26:48 AM > CP LOCK: not found
WARN  : 8/30/2019 9:26:48 AM > Codes were not found. Please do Factory data reset and repeat "Read Codes" operation.
ERROR : 8/30/2019 9:26:48 AM > Please insert SIM card and try again.
INFO  : 8/30/2019 9:26:48 AM > Performed by 2.8.2 Software version.
INFO  : 8/30/2019 9:27:00 AM > -----------------------------------------------------------------------------------
INFO  : 8/30/2019 9:27:00 AM > Connecting to server...
INFO  : 8/30/2019 9:27:02 AM > Username: cronicle861
INFO  : 8/30/2019 9:27:02 AM > Authorizing...
INFO  : 8/30/2019 9:27:04 AM > Checking balance...
WARN  : 8/30/2019 9:27:06 AM > Your balance: 280 credits.
INFO  : 8/30/2019 9:27:06 AM > Performed by 2.8.2 Software version.
INFO  : 8/30/2019 9:30:19 AM > -----------------------------------------------------------------------------------
INFO  : 8/30/2019 9:30:20 AM > Platform: Samsung Android
INFO  : 8/30/2019 9:30:20 AM > Selected port: COM3
INFO  : 8/30/2019 9:30:20 AM > Selected model: SM-J410F
INFO  : 8/30/2019 9:30:20 AM > Operation: Read Codes
WARN  : 8/30/2019 9:30:21 AM > "Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported!
WARN  : 8/30/2019 9:30:21 AM >
WARN  : 8/30/2019 9:30:21 AM > Make sure device requests to enter unlock code and only then perform “Read Codes” operation!"
WARN  : 8/30/2019 9:30:21 AM >
WARN  : 8/30/2019 9:30:21 AM > Continue?
WARN  : 8/30/2019 9:30:21 AM > Searching for a phone. Please wait...
INFO  : 8/30/2019 9:30:22 AM > Detected phone model: SM-J410F
INFO  : 8/30/2019 9:30:22 AM > Firmware compiled date: Tue Jan 22 22:22:03 KST 2019
INFO  : 8/30/2019 9:30:23 AM > PDA version: J410FXXU1ASA2
INFO  : 8/30/2019 9:30:23 AM > CSC version: J410FOJM1ASA2
INFO  : 8/30/2019 9:30:23 AM > SW version: J410FXXU1ARJF
INFO  : 8/30/2019 9:30:23 AM > Phone SN: R28KB35P3KZ
INFO  : 8/30/2019 9:30:23 AM > Android version: 8.1.0 (M1AJB)
INFO  : 8/30/2019 9:30:23 AM > Sales code: KSA
INFO  : 8/30/2019 9:30:23 AM > Country: KSA
INFO  : 8/30/2019 9:30:23 AM > HW platform: msm8937
INFO  : 8/30/2019 9:30:23 AM > HW Chip: MSM8917
INFO  : 8/30/2019 9:30:23 AM > HW Modem: MSM8917
INFO  : 8/30/2019 9:30:23 AM > Security patch level: 2019-01-01
INFO  : 8/30/2019 9:30:23 AM > Warranty Void: 0
INFO  : 8/30/2019 9:30:23 AM > SIM 1 status: network locked
INFO  : 8/30/2019 9:30:23 AM > SIM 2 status: absent
INFO  : 8/30/2019 9:30:23 AM > Codename: j4coreltejx
INFO  : 8/30/2019 9:30:23 AM > -----------------------------------------------------------------------------------
WARN  : 8/30/2019 9:30:23 AM > Connecting to server ..
INFO  : 8/30/2019 9:30:23 AM > Username: cronicle861
INFO  : 8/30/2019 9:30:30 AM > Connect to server successfull.
INFO  : 8/30/2019 9:30:30 AM > Checking smart card...
INFO  : 8/30/2019 9:30:38 AM > Smart card successfully checked.
INFO  : 8/30/2019 9:30:40 AM > Your balance: 280 credits.
INFO  : 8/30/2019 9:30:40 AM > -----------------------------------------------------------------------------------
INFO  : 8/30/2019 9:30:42 AM > Rebooting phone
INFO  : 8/30/2019 9:30:42 AM > Searching for a phone. Please wait...
INFO  : 8/30/2019 9:31:58 AM > OK
INFO  : 8/30/2019 9:32:00 AM > Rebooting phone in Upload Mode...
INFO  : 8/30/2019 9:32:16 AM > Searching for a phone. Please wait...
INFO  : 8/30/2019 9:32:22 AM > OK
INFO  : 8/30/2019 9:32:24 AM > Reading data...
INFO  : 8/30/2019 9:33:36 AM > OK
INFO  : 8/30/2019 9:33:40 AM > Detecting security type...
INFO  : 8/30/2019 9:33:42 AM > (1)
INFO  : 8/30/2019 9:33:42 AM > Searching for signatures...
INFO  : 8/30/2019 9:34:06 AM > OK
WARN  : 8/30/2019 9:34:06 AM > Sending request...
INFO  : 8/30/2019 9:34:13 AM > OK
INFO  : 8/30/2019 9:34:14 AM > Calculating codes. Please wait...
WARN  : 8/30/2019 9:34:26 AM > FREEZE: 38295907
WARN  : 8/30/2019 9:34:26 AM > NET LOCK: not found
WARN  : 8/30/2019 9:34:26 AM > SUB LOCK: not found
WARN  : 8/30/2019 9:34:26 AM > SP LOCK: not found
WARN  : 8/30/2019 9:34:26 AM > CP LOCK: not found
INFO  : 8/30/2019 9:34:26 AM > Performed by 2.8.2 Software version.
INFO  : 8/30/2019 9:34:40 AM > -----------------------------------------------------------------------------------
INFO  : 8/30/2019 9:34:40 AM > Connecting to server...
INFO  : 8/30/2019 9:34:42 AM > Username: cronicle861
INFO  : 8/30/2019 9:34:42 AM > Authorizing...
INFO  : 8/30/2019 9:34:44 AM > Checking balance...
WARN  : 8/30/2019 9:34:45 AM > Your balance: 230 credits.
INFO  : 8/30/2019 9:34:45 AM > Performed by 2.8.2 Software version.
INFO  : 8/30/2019 9:36:23 AM > -----------------------------------------------------------------------------------
INFO  : 8/30/2019 9:36:23 AM > Connecting to server...
INFO  : 8/30/2019 9:36:25 AM > Username: cronicle861
INFO  : 8/30/2019 9:36:25 AM > Authorizing...
INFO  : 8/30/2019 9:36:27 AM > Checking balance...
WARN  : 8/30/2019 9:36:29 AM > Your balance: 230 credits.
INFO  : 8/30/2019 9:36:29 AM > Performed by 2.8.2 Software version.
Log file "C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG\30-08-2019_09-11-19.log" closed (8/30/2019 9:36:46 AM).



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